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All correspondences and general enquiries should reach our Head Office and Hotlines.

Head Office

Telephone: (852) 2816 8211
Facsimile: (852) 2855 0346
E-mail: estates@estates.hku.hk
Address: 17/F, Kennedy Town Centre, 23 Belcher’s Street, Kennedy Town, Hong Kong

Hotlines

Telephone:

(852) 3917 2882 (24-hour Security Control Centre)


Service Units

Users can find the contact information below for specific services.

Security and Parking Unit

Telephone: (852) 3917 2882 (24-hour Security Control Centre)
(852) 3917 2883 (Lost and Found)
Facsimile: (852) 2546 3950
E-mail: eosecure@hku.hk (Security)
parking@hku.hk (Parking)
Address: Room 310, Pao Siu Loong Building, The University of Hong Kong, Pokfulam, Hong Kong

Customer Services Unit

Telephone: (852) 3917 8284 (General)
Facsimile: (852) 2517 2980
E-mail: estates@estates.hku.hk
Address: Room 302, Pao Siu Loong Building, The University of Hong Kong, Pokfulam, Hong Kong


Maintenance and Operations Unit

Telephone: (852) 3917 2882 (General)
E-mail: estates@estates.hku.hk

For the list of buildings in Area A to E, please click HERE.


Integrated Facilities Management Operators

Main Campus and Centennial Campus (CBRE)
Telephone: (852) 3917 2882 (Main Campus)
(852) 3917 8123 (Centennial Campus)
E-mail: HKU-MC-helpdesk@cbre.com
Address: Room LG-65, LG/F, Centennial Campus, The University of Hong Kong, Pokfulam, Hong Kong


Sassoon Road Campus (CBRE)
Telephone: (852) 3917 9300
E-mail: HKU-SSR-helpdesk@cbre.com
Address: LG/F, Pauline Chan Building, Sassoon Road, Pokfulam, Hong Kong


Senior Staff Quarters (Urban Property Management Limited)
Telephone: (852) 2818 7920 (24-hour Customer Services Hotline)
Facsimile: (852) 2819 1091
E-mail: hkussq@iurban.hk
Address: G/F, beside Block EF, High West, No. 142-144 Pokfulam Road, Hong Kong